Thursday, October 01, 2009

Problems with our Hosting

Our long, reliable host, which we've been hosting with since the 90's, was bought by another company called "agavue" recently, and already the service is careening downhill. We sell digital puppets for Halloween, and on October first, of all dates, all the files we had hosted on their servers vanished. The entire directory is just gone, so it's not even something that could have been user error on our part. And our original host's late-hours technical support has been replaced with a nine-to-five tech support, so I can't even talk to them about it until tomorrow. Super.

If you were trying to download one of the demo versions of our digital puppets in the last few days, and were told that the file no longer exists, well, this is why. I've updated the demo download links to grab them from a different server.

Sorry for any inconvenience.

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