Tuesday, October 12, 2010

The Rosetta Dongle

I just rage quit Lightwave before even getting it installed.

All I wanted to do was use Lightwave on my OSX laptop without installing Rosetta. Not such an outrageous request, given that OSX is a supported platform, right? I have a registered copy that ran fine before updating my system software, but now I don't want to install Rosetta - I want to run it under straight-up OSX. So I download the updater files, and I'm all paid up and everything, and I've even got my hardware dongle plugged in. (Seriously, what is this, 1996?) I run the installer. It installs the OSX version. Almost there!

Then I get this message: "Donglecheck requires Rosetta to run. Want to install it now?"

You know, if I wanted to install Rosetta, I wouldn't bother downloading the OS X update, now would I?

NewTek, if you're going to make my life difficult and use separate programs to enforce and/or unlock your clumsy, draconian DRM, at least keep them up to date. Don't make me install Rosetta for the sole purpose of unlocking your software (that I've already unlocked!) so that I don't have to run it under Rosetta.

That's worse than having no OSX version at all - at least then, I'd be installing Rosetta for some real purpose.

Sadly, this is not an isolated frustration - it is indicative of the software NewTek ships: haphazard, buggy, obtuse, nonsensical, poorly-thought-out software running on the fumes of long-passed greatness, all protected by paranoid, burdensome DRM disproportionate to the value of the software it protects.

I make purchasing decisions about 3D software for our multimedia studio. I'm going to be making a different choice for 2011.

No comments: